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Automating Corrections and Clawbacks
In a manual commission process, changing the past is painful and complicated - as a result companies often turn a blind eye to it. In this video, our team member, Eloise, will show you how EqualTo automates corrections and clawbacks.
Hi, I'm Eloise, and today I will show you how EqualTo can automate commission corrections
When it comes to commissions, changing the past can be painful and time-consuming.
It often involves manually calculating the corrections and a back and forth between different
stakeholders to explain the changes.
One change can sometimes have a knock-on effect and trigger multiple additional corrections,
for example if you're using a tiered commission plan.
With EqualTo, you can streamline your commission process by fully automating corrections.
Now let's take a look at how this works.
Let's say that you've already processed and paid out this month's commission payroll.
We can see here, in the reward account of the seller, that we have already issued a
payout for this month's commission.
But, let's say that we later find out that there was a mistake in one of the sales.
The amount of the sale was incorrect.
Changing the data in your CRM or sales database will automatically update the record in EqualTo,
but for the purpose of this demo I will make a manual change.
As you can see, EqualTo automatically re-calculates the result based on the new data that was
received and immediately issues a correction transaction to the reward account of the seller.
Going back to the reward account, we can see that EqualTo has instantly applied the booking
The seller's account is now in minus, which means that they will have to pay it back again
with future commission earned.
EqualTo is a powerful platform for commission management, and automating corrections is
only one of its many use cases.
Please get in touch to book a demo or if you'd like to learn more about how EqualTo can modernize
your commission process.