Demo

Automating Corrections and Clawbacks

In a manual commission process, changing the past is painful and complicated - as a result companies often turn a blind eye to it. In this video, our team member, Eloise, will show you how EqualTo automates corrections and clawbacks.

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Automating Corrections and Clawbacks
Eloise Osborne

Video transcript

0:05

Hi, I'm Eloise, and today I will show you how EqualTo can automate commission corrections

0:11

and clawbacks.

0:13

When it comes to commissions, changing the past can be painful and time-consuming.

0:18

It often involves manually calculating the corrections and a back and forth between different

0:22

stakeholders to explain the changes.

0:25

One change can sometimes have a knock-on effect and trigger multiple additional corrections,

0:30

for example if you're using a tiered commission plan.

0:32

With EqualTo, you can streamline your commission process by fully automating corrections.

0:37

Now let's take a look at how this works.

0:41

Let's say that you've already processed and paid out this month's commission payroll.

0:45

We can see here, in the reward account of the seller, that we have already issued a

0:52

payout for this month's commission.

0:54

But, let's say that we later find out that there was a mistake in one of the sales.

1:02

The amount of the sale was incorrect.

1:06

Changing the data in your CRM or sales database will automatically update the record in EqualTo,

1:12

but for the purpose of this demo I will make a manual change.

1:16

As you can see, EqualTo automatically re-calculates the result based on the new data that was

1:24

received and immediately issues a correction transaction to the reward account of the seller.

1:30

Going back to the reward account, we can see that EqualTo has instantly applied the booking

1:36

correction.

1:37

The seller's account is now in minus, which means that they will have to pay it back again

1:41

with future commission earned.

1:43

EqualTo is a powerful platform for commission management, and automating corrections is

1:49

only one of its many use cases.

1:51

Please get in touch to book a demo or if you'd like to learn more about how EqualTo can modernize

1:56

your commission process.

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